The Federal election was called on 28 March 2025. As this website is hosted by the Department of Infrastructure, Transport, Regional Development, Communications and the Arts, the site will only be updated with material in line with the Caretaker Conventions. Please note that the content of this site relates to the Australian Government’s existing policy.

Review of the National Triple Zero (000) Operator—implementation plan

For over 50 years, the Triple Zero (000) emergency call service has remained a reliable and highly trusted service within the Australian community. In 2014, a Review of the national Triple Zero operator (the Review) was announced to explore how the service can improve and continue to offer a world-class and technologically-adaptable service.

Review of the National Triple Zero (000) Operator—implementation plan (561.83 KB)
Review of the National Triple Zero (000) Operator—implementation plan (736.05 KB)