As you progress through the application creation, submission, payment and decision processes in ROVER, you can view the status of your application at any time. (See table below.)
You will also receive notifications through ROVER at various stages of your application's progress, decision making and after the approval is granted.
Common notifications include that you have:
- successfully saved your application
- an application fee to pay
- successfully submitted an application
- successfully withdrawn an application
- a request for further information or an inspection that must be actioned.
Application stages and ROVER statuses
| Application stage | Status shown in ROVER | Options available | Fees |
|---|---|---|---|
| Started | Draft | Delete / Submit | Not applicable |
| Completed, not paid | Complete—Awaiting payment | Withdraw | Not applicable |
| Submitted, paid | Paid—Awaiting Assessment, or Assessment in progress, or Approved |
Withdraw | Paid No refund available |
| Withdrawn | Draft—Withdrawn | Submit, or Delete |
No extra fee payable No refund generally available |
| Request for information | On hold—query pending | Withdraw | No refund available |
| Refuse to consider application | Refused to consider | Re-apply | No refund available |
| Refusal to grant approval | Refused | Appeal* | No refund available |
| Review of decision | The application's status in ROVER stays as it was before the review. | No refund available | |
| Approval granted | Approved | Vary / Suspend Revoke |
Fees may apply Not applicable |
*Note: Appeal is to the Administrative Appeals Tribunal, not the department.