Applying to be an AVV approval holder

How do I apply?

Authorised vehicle verifier (AVV) applications must be submitted through ROVER, the department's online applications and approvals portal. Before an application can be submitted, an applicant, their agent or representative must create an account in ROVER.

Read these step-by-step instructions on How to create a ROVER account.

What information do I need to include in my AVV application?

The table below outlines the information you need to provide when applying to be an AVV approval holder.

Features of the application	What do you need to do, provide or have in place?
Who is seeking approval as an AVV?	You must provide the legal business entity name, trading name (if applicable), address and contact details of the corporation. The named corporation will hold the AVV approval, if granted, and be responsible for meeting the conditions within the approval. The business details of the corporation such as Australian Business Number (ABN), Australian Company Number (ACN), Australian Registered Body Number (ARBN) or certificate of incorporation (if located outside of Australia)* will be populated from ROVER. * If the corporation is located outside Australia it must have a premises located in Australia to undertake verifications.
Who is completing the application?	If you are applying on behalf of a corporation, you will need to provide contact details and relevant documents authorising you to act on behalf of the corporation.
Who is the contact person for the application?	Provide the name and other details of the contact person within the corporation.
What is the corporation's principal place of business?	Provide address details where the corporation operates its main place of business, including any premises occupied by the corporation or used by the corporation when verifying road vehicles.
What is the road vehicle scope and region you are applying to verify?	Select from a drop down list the vehicle categories the corporation will be capable of verifying: passenger vehicles light commercial vehicles 2 and 3-wheeled motorcycles trucks buses heavy trailers light trailers. AND Select the type of services to be provided: fixed (permanent premises where verification services are performed) mobile (capable of travelling to where the road vehicle requires verification services will be performed) both (fixed and mobile verification services). AND Select from the Australian listed geographical regions where the verification services will be conducted.
Do you have, or have access to, appropriate technology, equipment and procedures?	Indicate by ticking Yes or No if you have appropriate technology, equipment and procedures. If Yes, upload a list of your equipment and technology and a copy of your procedures. Details of what the list should comprise are in the table at Part 4 of the 'Verification of Road Vehicles' determination. If No, upload a copy of the contract or other arrangements you have in place to access appropriate technology, equipment or procedures.
Do you have, or have access to, appropriately skilled staff who will carry out road vehicle verifications?	Indicate by ticking Yes or No if you have appropriately skilled staff to carry out the verification of road vehicles. If Yes, upload a list of appropriately skilled staff, their roles, qualifications, experience and relevant industry organisation memberships. If No, upload a copy of the contract or other arrangements you have in place to access appropriate staff to carry out verifications.
Whether the corporation has contravened, or may have contravened, road vehicle legislation.¹	Indicate by ticking Yes or No whether the corporation has been found to contravene, or allegedly contravene, RVS legislation. If Yes, then a statement about occurrences will need to be provided.
Whether any member of the key management personnel has, or may have, contravened road vehicle legislation.	Indicate by ticking Yes or No, whether any of the corporation's key management personnel has contravened, or may have contravened, road vehicle legislation. If Yes, then details about the key management personnel and a statement about occurrences will need to be provided.
How do you manage conflicts of interest with an approved registered automotive workshop (RAW) holder?	Upload copies of procedures demonstrating your ability to manage the likelihood of any conflicts of interest with a RAW.
Declaration Do you understand that all verifications must occur in Australia? Do you understand that, when undertaking a verification at the request of a RAW, you must receive a signed declaration from the RAW stating that the vehicle was manufactured, or modifications made, in accordance with the latest version of an approved Model Report? Do you understand that a verification report must be completed and, if the vehicle is not verified, sent to the department? Do you understand that you must notify the department of any errors in information you have entered on the RAV under your approval as soon as you become aware of them? Do you understand that you must keep informed and comply with determinations relating to the verification of road vehicles? Have you provided all the information required to demonstrate you have, or have access to, equipment, technology and procedures? Have you provided all of the information required to demonstrate you have, or have access to, skilled staff to carry out the verification? Will you be able to arrange for the Secretary or inspector to inspect the premises where the verifications will take place? Will you be able to arrange for the Secretary or inspector to inspect the equipment and technology that are used to undertake verifications? Are you able to access the verification records whilst the approval is in force and for 7 years after it expires, or is revoked? Are you able to keep records of key management personnel up to date while the approval is in force? Will you be able to provide further specified information to the Secretary when requested? Will you comply with all of the AVV approval standard and specified conditions that apply? Do you understand the Secretary may refuse to consider the application, and that other considerations may be taken into account in deciding the application? Do you acknowlege that penalties are applicable for providing false or misleading information? Is the information contained in your application true and correct, and you have not omitted any matter or thing that would be misleading?	Indicate by ticking a declaration box that the corporation agrees to all of these questions and by checking the declaration box, you acknowledge that you have signed the declaration. You are expected to have procedures in place addressing the eligibility criterion about record keeping, including: after conducting a verification, retaining the verification report, including, where applicable, the verification checklist of the vehicle's Model Report. retaining a record of any information the approved Model Report requires the approval holder to review. retaining the records or reports (original or copy) for a period of 7 years from the day the report or record was made. an ability to make all information available when requested in writing by the Secretary, including: verification reports Model Report checklists failed verification reports registers of staff details registers of managed conflicts of interest an ability to keep all of the information up to date throughout the period the approval is in force an ability to keep up to date and comply with the requirements of Determinations relating to the verification of road vehicles. You are expected to be able to demonstrate you meet the eligibility criterion about complying with conditions in an approval by ensuring you have procedures in place that assures the decision maker that the applicant is able: to comply with all standard and specified conditions within the approval, if granted to meet all other requirements of the RVSA, Rules or any instrument under the RVS legislation that apply to the corporation. Offence/civil penalty provisions under the RVS legislation apply against a breach of a condition within an AVV approval. Further detail on complying with conditions is in the Approval Holder's Responsibilities section on page 5 of the Guide to operating as an approved authorised vehicle verifier.

1 Contravention of road vehicle legislation would include a court ruling being given, whereas 'may have contravened' is where the department has evidence that the person has contravened road vehicle legislation

Can I change details in my application?

When you start an AVV approval application, ROVER allows you to save it, exit and return to your saved application at any time before you submit it.

If you need to amend your application after it has been submitted, you can withdraw, amend and resubmit or delete it even if the fee has been paid, if its status in ROVER is 'Paid—Awaiting Assessment', or 'Assessment in progress'.

For more information on how to withdraw, amend, resubmit or delete an application in ROVER, read the user guide or watch the video.

What fees and levies apply?

The Australian Government recovers the costs of activities related to the administration of the RVS legislation from industry participants, consistent with the Australian Government Charging Framework. The RVS legislation fees, charges and payments guide is available online.

It is important to note that applications are not complete until the application fee has been paid. Applications will not be considered until your payment has been made and received through ROVER.

AVV approval holders must pay an annual levy charge while the approval is in force. The AVV approval will not come into force until the first annual levy charge is paid. The annual levy must be paid on the anniversary of when the AVV approval came into force.

What is an AVV approval number?

If an approval is granted, ROVER will generate your unique AVV approval number, allocated sequentially commencing AVV000001.

If you re-apply for an AVV approval before the previous AVV approval expires, your AVV approval (if granted) will keep the same approval number. In this instance, the approval notice will include the date it comes into force and the updated expiry date.