2012 Review of the Transport Standards

The second five-year review was undertaken by the Department of Infrastructure and Regional Development in consultation with the Attorney-General's Department, the Accessible Public Transport Jurisdictional Committee, the Accessible Public Transport National Advisory Committee and the Aviation Access Forum.

The Department provided a final written report for consideration by the Minister for Infrastructure and Regional Development in consultation with the Attorney-General. The Transport Standards review Issues Paper was made available for download with the closing date for submissions of 31 May 2013. The draft report of the review was publicly released by the Department on 9 May 2014. The final report and Australian Government response on the second review were publicly released by the Australian Government on 10 July 2015.

Response documents

Document RTF DOC PDF
The Review’s Terms of Reference RTF: 49 KB DOC: 26 KB PDF: 81 KB
Issue Paper  RTF: 15476 KB  DOC: 457 KB  PDF: 516 KB
Draft Report    DOC: 6392 KB  PDF: 1329 KB
Final Report RTF: 861 KB  DOC: 9560 KB  PDF: 2707 KB
Government Response  RTF: 17 KB DOC: 178 KB PDF: 292 KB

Recording of the Executive Summary of the Review of the Disability Standards for Accessible Public Transport

MP3: 8 MB

Public Submissions to the review

Below is a link to a list of all submissions provided to the Department. Submissions marked confidential or those that were determined to contain private or confidential information have not been provided in full. All submissions provided to the Department were given consideration in the conduct of the review.

‘The submissions published on this website have been made available as part of a public consultation process. The submissions do not necessarily represent the views of the Department or indicate a commitment to a particular course of action’.

Submissions Guided by the Issue Paper

#

Date (2013)

Author

DOC

RTF

PDF

1

07 January

Andrew Evans

Confidential

2

09 January

Mariana Oppermann

Confidential

3

17 January

Deaf Victoria

DOC: 128 KB

RTF: 230 KB

PDF: 280 KB

4

31 January

Queenslanders with Disability Network (QDN)

DOC: 214 KB

RTF: 227 KB

PDF: 149 KB

5

13 February

Aids & Equipment Action Alliance (AEAA)

DOC: 263 KB

RTF: 1799 KB

PDF: 67 KB

6

01 March

Rhonda Joseph

Confidential

7

01 March

Sunshine Coast Access Advisory Network (SCAAN)

Confidential

8

04 March

Jason Stehn

DOC: 41 KB

RTF: 51 KB

PDF: 33 KB

9

14 March

Sheila King

Confidential

10

14 March

Brian Rogers

DOC: 22 KB

RTF: 4 KB

PDF: 46 KB

11

25 March

Raili Simojoki

DOC: 24 KB

RTF: 13 KB

PDF: 97 KB

12

04 April

Disability Justice Advocacy Inc

DOC: 218 KB

RTF: 299 KB

PDF: 121 KB

13

23 March

Ray Jordan

DOC: 460 KB

RTF: 2200 KB

PDF: 85 KB

14

05 April

Judith Loriente

Confidential

15

08 April

Metro Tasmania

DOC: 28 KB

RTF: 41 KB

PDF: 136 KB

16

09 April

Heather Milton

Confidential

17

11 April

John McPherson

Confidential

18

11 April

Eric Martin and Associates

DOC: 149 KB

RTF: 251 KB

PDF: 149 KB

19

19 April

Brisbane City Council

DOC: 750 KB

RTF: 7110 KB

PDF: 4522 KB

20

19 April

Darwin Community Legal Service

DOC: 92 KB

RTF: 96 KB

PDF: 58 KB

21

22 April

Chris Stewart

DOC: 29 KB

RTF: 29 KB

PDF: 27 KB

22

14 April

City of Whitehorse

DOC: 35 KB

RTF: 80 KB

PDF: 44 KB

23

22 April

Darebin City Council

DOC: 3610 KB

RTF: 503 KB

PDF: 189 KB

24

23 April

Northern Territory Department of Transport

DOC: 5258 KB

RTF: 161 KB

PDF: 66 KB

25

22 April

City of Melbourne Disability Advisory Committee

DOC: 272 KB

RTF: 132 KB

PDF: 205 KB

26

16 April

John Deshon Pty Ltd

DOC: 634 KB

RTF: 190 KB

PDF: 55 KB

27

23 April

Council of Social Services of NSW

DOC: 840 KB

RTF: 358 KB

PDF: 120 KB

28

26 April

Public Transport Ombudsman Victoria

DOC: 221 KB

RTF: 1177 KB

PDF: 277 KB

29

26 April

Local Government NSW

DOC: 69 KB

RTF: 298 KB

PDF: 174 KB

30

02 May

Deaf Children Australia

DOC: 58 KB

RTF: 433 KB

PDF: 1153 KB

31

26 April

Australian Airports Association

DOC: 631 KB

RTF: 588 KB

PDF: 538 KB

32

24 April

The City of Newcastle

DOC: 1648 KB

RTF: 1648 KB

PDF: 2754 KB

33

26 April

Maroondah City Council

DOC: 1651 KB

RTF: 143 KB

PDF: 1269 KB

34

26 April

City of Playford

Confidential

35

26 April

Health Science Planning Consultants

DOC: 55 KB

RTF: 304 KB

PDF: 569 KB

36

07 April

Physical Disability Council of NSW

DOC: 3781 KB

RTF: 231 KB

PDF: 955 KB

37

26 April

Guide Dogs Association of SA & NT

DOC: 64 KB

RTF: 983 KB

PDF: 43 KB

38

26 April

Marrickville Council

Confidential

39

29 April

Anthony Keyzer

Confidential

40

26 April

Spinal Injuries Association

Confidential

41

30 April

Canberra Airport

Confidential

42

09 May

Christine Richards

Confidential

43

07 May

Eastern Transport Coalition

DOC: 1390 KB

RTF: 1388 KB

PDF: 746 KB

44

01 May

Western Sydney Community Forum

Confidential

45

13 May

Kevin Finlayson

DOC: 23 KB

RTF: 10 KB

PDF: 15 KB

46

15 May

Neville Manson

DOC: 33 KB

RTF: 36 KB

PDF: 433 KB

47

21 May

Maribyrnong City Council

DOC: 109 KB

RTF: 124 KB

PDF: 1186 KB

48

22 May

National Disability Services

DOC: 1852 KB

RTF: 1849 KB

PDF: 718 KB

49

23 May

City of Great Geelong

DOC: 34 KB

RTF: 105 KB

PDF: 1921 KB

50

24 May

Sean Tyrell

Confidential

51

25 May

Sharon Marriott

DOC: 8 KB

RTF: 61 KB

PDF: 15 KB

52

28 May

Knox City Council

DOC: 43 KB

RTF: 112 KB

PDF: 1394 KB

53

30 May

Bus Industry Confederation

DOC: 552 KB

RTF: 4156 KB

PDF: 4360 KB

54

29 May

Yarra Ranges Council

DOC: 5494 KB

RTF: 5494 KB

PDF: 3693 KB

55

28 May

Equal Opportunity Commission of Sout Australia

DOC: 214 KB

RTF: 74 KB

PDF: 340 KB

56

30 May

Royal Blind Society of South Australia

DOC: 432 KB

RTF: 563 KB

PDF: 436 KB

57

30 May

Australian Blindness Forum

Confidential

58

31 May

ACT Human Rights Commission

DOC: 84 KB

RTF: 277 KB

PDF: 1045 KB

59

26 April

National Disability Strategy Implementation Reference Group

DOC: 394 KB

RTF: 897 KB

PDF: 7999 KB

60

26 April

National People with Disabilities and Carer Council

DOC: 130 KB

RTF: 31 KB

PDF: 170 KB

61

31 May

Queensland Rail

DOC: 233 KB

RTF: 233 KB

PDF: 4142 KB

62

31 May

Yarra Trams

DOC: 7548 KB

RTF: 3379 KB

PDF: 16973 KB

63

31 May

COTA Australia

DOC: 68 KB

RTF: 69 KB

PDF: 377 KB

64

30 May

Guide Dogs Australia

Confidential

65

31 May

Australian Federation of Disability Organisations

DOC: 115 KB

RTF: 240 KB

PDF: 557 KB

66

31 May

Queensland Advocacy Inc

DOC: 84 KB

RTF: 726 KB

PDF: 198 KB

67

31 May

Spinal Cord Injuries Australia

DOC: 484 KB

RTF: 2320 KB

PDF: 4058 KB

68

31 May

People with Disabilities WA Inc

DOC: 173 KB

RTF: 492 KB

PDF: 756 KB

69

31 May

Physical Disability Australia

Confidential

70

27 May

Youth Disability Advocacy Service

DOC: 58 KB

RTF: 140 KB

PDF: 638 KB

71

03 June

Peter Fletcher

DOC: 763 KB

RTF: 801 KB

PDF: 3161 KB

72

03 June

Ranil Ratnayeke

Confidential

73

03 June

Australasian Railway Association and V-Line

Confidential

74

03 June

Regional Aviation Association of Australia

DOC: 1440 KB

RTF: 1440 KB

PDF: 4385 KB

75

06 June

QLD Department of Transport and Main Roads

DOC: 1166 KB

RTF: 5055 KB

PDF: 6028 KB

76

04 June

Tasmanian Anti-Discrimination Commission

DOC: 2464 KB

RTF: 1567 KB

PDF: 6817 KB

77

05 June

Western Australian Department of Transport

DOC: 172 KB

RTF: 5617 KB

PDF: 1392 KB

78

05 June

Public Interest Advocacy Centre Ltd

DOC: 1090 KB

RTF: 1090 KB

PDF: 1812 KB

79

06 June

Daniel Ong

DOC: 62 KB

RTF: 440 KB

PDF: 1488 KB

80

06 May

Scott Hutton

DOC: 68 KB

RTF: 319 KB

PDF: 703 KB

81

07 June

Metro Trains Melbourne

Confidential

82

10 June

People with Disabilities ACT

DOC: 273 KB

RTF: 1852 KB

PDF: 517 KB

83

13 June

Tasmanian Department of Infrastructure, Energy and Resources

DOC: 94 KB

RTF: 225 KB

PDF: 294 KB

84

12 June

Tech 4 Life

DOC: 49 KB

RTF: 521 KB

PDF: 1048 KB

85

17 June

Australian Taxi Industry Association

DOC: 78 KB

RTF: 165 KB

PDF: 508 KB

86

17 June

Victorian Equal Opportunity and Human Rights Commission

DOC: 1668 KB

RTF: 1668 KB

PDF: 2626 KB

87

17 June

Blind Citizens Australia

DOC: 275 KB

RTF: 395 KB

PDF: 1404 KB

88

18 June

ACT Government

DOC: 65 KB

RTF: 143 KB

PDF: 231 KB

89

18 June

Assistive Technology Suppliers Australasia Inc

DOC: 1166 KB

RTF: 1165 KB

PDF: 975 KB

90

1 July

Victorian Council of Social Services

DOC: 423 KB

RTF: 518 KB

PDF: 2585 KB

91

11 July

Whittlesea Disability Network

DOC: 1097 KB

RTF: 505 KB

PDF: 2181 KB

92

15 July

COTA Victoria

DOC: 109 KB

RTF: 1362 KB

PDF: 1152 KB

93

12 August

Victorian Department of Transport

DOC: 3918 KB

RTF: 5393 KB

PDF: 9110 KB

94

04 October

South Australian Department of Planning, Transport and Infrastructure

DOC: 54 KB

RTF: 153 KB

PDF: 187 KB

95

02 December

Transport for New South Wales

DOC: 1176 KB

RTF: 5732 KB

PDF: 471 KB

 

Submissions Guided by the Draft Transport Standards review report

#

Date (2014)

Author

DOC

RTF

PDF

1

13 May

Brenda Rawlins

Confidential

2

16 May

Sharon Marriott

Confidential

3

28 May

Jason Stehn

DOC: 26 KB

RTF: 41 KB

PDF: 29 KB

4

3 June

Mark McKenzie

DOC: 23 KB

RTF: 32 KB

PDF: 17 KB

5

3 June

Personalized Cabs No.1

Confidential

6

3 June

Karen Dettman

Confidential

7

4 June

Personalized Cabs No.2

DOC: 27 KB

RTF: 46 KB

PDF: 626 KB

8

19 June

Eric Martin and Associates

DOC: 202 KB

RTF: 3169 KB

PDF: 247 KB

9

22 June

Nigel Caswell

DOC: 28 KB

RTF: 43 KB

PDF: 12 KB

10

25 June

Local Government Association of Queensland

DOC: 367 KB

RTF: 2516 KB

PDF: 2496 KB

11

26 June

Kay Maclean

Confidential

12

26 June

Daniel Graham

Confidential

13

3 July

Public Interest Advocacy Centre Ltd

DOC: 312 KB

RTF: 6014 KB

PDF: 290 KB

14

6 July

Sheelagh Daniels-Mayes

DOC: 54 KB

RTF: 77 KB

PDF: 220 KB

15

6 July

Dr David Squirrell

DOC: 48 KB

RTF: 85 KB

PDF: 156 KB

16

9 July

Multiple Sclerosis Australia

DOC: 501 KB

RTF: 7695 KB

PDF: 1674 KB

17

10 July

Regional Express

DOC: 226 KB

RTF: 4129 KB

PDF: 1081 KB

18

10 July

South Australian Department of Planning, Transport and Infrastructure

DOC: 1530 KB

RTF: 26941 KB

PDF: 280 KB

19

11 July

Royal Auomobile Club of Queensland

DOC: 60 KB

RTF: 329 KB

PDF: 1552 KB

20

11 July

Regional Aviation Association of Australia

DOC: 413 KB

RTF: 3289 KB

PDF: 1290 KB

21

11 July

Ashfield Council

DOC: 92 KB

RTF: 1220 KB

PDF: 2969 KB

22

11 July

Bus Industry Confederation

DOC: 621 KB

RTF: 12473 KB

PDF: 3966 KB

23

11 July

Vision Australia

DOC: 699 KB

RTF: 3568 KB

PDF: 806 KB

24

11 July

Victorian Equal Opportunity & Human Rights Commission

DOC: 173 KB

RTF: 990 KB

PDF: 506 KB

25

13 July

John McPherson

DOC: 197 KB

RTF: 867 KB

PDF: 2518 KB

26

11 July

Restore Our Rail

DOC: 27 KB

RTF: 66 KB

PDF: 24 KB

27

13 July

All Aboard Network

DOC: 91 KB

RTF: 315 KB

PDF: 70 KB

28

14 July

Australian Institute of Architects

DOC: 80 KB

RTF: 349 KB

PDF: 342 KB

29

14 July

Combined Pensioners and Superannuants Association of NSW

DOC: 290 KB

RTF: 290 KB

PDF: 257 KB

30

14 July

Whittlesea Disability Network

DOC: 72 KB

RTF: 309 KB

PDF: 39 KB

31

14 July

Marrickville Council

DOC: 314 KB

RTF: 314 KB

PDF: 187 KB

32

14 July

Queenslanders with Disability Network (QDN)

DOC: 427 KB

RTF: 427 KB

PDF: 493 KB

33

14 July

Carers NSW

DOC: 2516 KB

RTF: 2516 KB

PDF: 95 KB

34

14 July

Local Government NSW

DOC: 160 KB

RTF: 610 KB

PDF: 71 KB

35

14 July

Health Science Planning Consultants

DOC: 90 KB

RTF: 2147 KB

PDF: 22 KB

36

14 July

Public Transport Ombudsman Limited

DOC: 3855 KB

RTF: 3855 KB

PDF: 18989 KB

37

14 July

Blind Citizens Australia

DOC: 107 KB

RTF: 1215 KB

PDF: 652 KB

38

14 July

Victorian Council of Social Service (VCOSS)

DOC: 1081 KB

RTF: 1081 KB

PDF: 6105 KB

39

14 July

Spinal Injuries Australia

DOC: 219 KB

RTF: 308 KB

PDF: 368 KB

40

14 July

Local Government Association of Tasmania

DOC: 4227 KB

RTF: 4235 KB

PDF: 1607 KB

41

14 July

Council of Social Service of NSW (NCOSS)

DOC: 98 KB

RTF: 1148 KB

PDF: 2198 KB

42

14 July

Obvius Access Consultants

DOC: 947 KB

RTF: 1103 KB

PDF: 966 KB

43

14 July

Cerebral Palsy League

DOC: 192 KB

RTF: 192 KB

PDF: 523 KB

44

15 July

Alzheimer's Australia NSW

DOC: 63 KB

RTF: 192 KB

PDF: 262 KB

45

15 July

Queensland Advocacy Inc

DOC: 60 KB

RTF: 326 KB

PDF: 219 KB

46

16 July

Transport for NSW

DOC: 2118 KB

RTF: 2114 KB

PDF: 4809 KB

47

16 July

SCOPE

DOC: 6697 KB

RTF: 6697 KB

PDF: 3233 KB

48

16 July

Queensland Disability Advisory Council

Confidential

49

16 July

Australia Blindness Forum

DOC: 178 KB

RTF: 178 KB

PDF: 463 KB

50

10 July

City of Darebin

DOC: 967 KB

RTF: 11736 KB

PDF: 1636 KB

51

18 July

Queensland Department of Transport and Main Roads

DOC: 899 KB

RTF: 899 KB

PDF: 5379 KB

52

22 July

Australian Taxi Industry Association

DOC: 63 KB

RTF: 149 KB

PDF: 199 KB

53

24 July

Brisbane City Council

DOC: 507 KB

RTF: 507 KB

PDF: 2095 KB

54

25 July

Spinal Cord Injuries Australia

DOC: 4351 KB

RTF: 4351 KB

PDF: 673 KB

55

30 July

Victorian Department of Transport, Planning and Local Infrastructure

DOC: 3953 KB

RTF: 3961 KB

PDF: 5469 KB

56

30 July

ACT Human Rights Commission

DOC: 69 KB

RTF: 69 KB

PDF: 139 KB

57

12 August

Australasian Railway Association

DOC: 143 KB

RTF: 7894 KB

PDF: 2448 KB

58

27 August

South Australian Department of Planning, Transport and Infrastructure

DOC: 610 KB

RTF: 610 KB

PDF: 2408 KB

Implementation of Recommendations

Following the release of the review report and Australian Government response, the Department of Infrastructure, Transport, Cities and Regional Development is implementing the review recommendations with a major focus on Recommendations 1 and 4.

Reform of the Disability Standards for Accessible Public Transport 2002 (Transport Standards)

The Australian Government recognises that 17 years after inception some parts of the Transport Standards may not be meeting the current and future needs of people with disability or provide sufficient flexibility or guidance to providers and operators in their efforts to fulfil their obligations under the Disability Discrimination Act 1992. On 2 August 2019, the Transport and Infrastructure Council endorsed a set of guiding principles for the reform process going forwards. The reform process will establish the National Accessible Transport Taskforce and the National Accessible Transport Steering Committee and learn from the previous modernisation process which was led by NAPTAC.

The Whole Journey: A guide for thinking beyond compliance to create accessible public transport journeys

Recommendation 4 of the Second Review of the Disability Standards for Accessible Public Transport proposed the development of accessibility guidelines for a whole of journey approach to public transport to act as a planning tool. The Australian Government supported this recommendation, which has resulted in the development of The Whole Journey: A guide for thinking beyond compliance to create accessible public transport journeys.