First Nations Digital Support Hub and Network of Digital Mentors – draft combined grant opportunity guidelines

The department is seeking stakeholder feedback on the draft grant opportunity guidelines (draft Guidelines) for the First Nations Digital Support Hub and Network of Digital Mentors programs. 

Why we want your input

We want to make sure that First Nations organisations and community groups, state and territory governments, local governments and interested stakeholders are able to have their say on the draft Guidelines before they are finalised and a call for applications is made.

How you can voice your opinion

You can provide feedback on the draft Guidelines by either uploading your submission or emailing us at FirstNationsDigitalInclusion@infrastructure.gov.au by 5pm AEDT on Sunday 15 December 2024.

What will be the outcome of this consultation?

Your submissions will help us finalise the guidelines, we’ve drafted as well as ensure that the objectives of both programs are met.

The Issue

We are seeking feedback on the draft Guidelines for the First Nations Digital Support Hub and Network of Digital Mentors programs. 

The Australian Government has allocated $4 million (GST exclusive) towards the First Nations Digital Support Hub and $18 million (GST exclusive) to the Network of Digital Mentors - in total $22 million (GST exclusive), over 3 years.

The Digital Support Hub will support First Nations people and communities across Australia, including assistance with basic troubleshooting of connectivity issues and broader digital skills from telephone and online enquiries.  

The Network of Digital Mentors will provide in community support to assist residents to access online services such as Government services, as well as improve digital literacy skills and online safety among First Nations people

The successful applicant/s of the Digital Support Hub and Network of Digital Mentors programs will need to work closely together to co-ordinate activities. 

The draft Guidelines indicate the eligibility criteria and activities under each of the programs, the proposed selection criteria and the process for prospective applicants.

We welcome your feedback on the draft Guidelines to ensure they meet the objectives of both programs.

More information on First Nations Digital Inclusion programs and initiatives can be found at the link below:

Submissions close at 5pm AEDT on Sunday 15 December 2024.

Relevant documentation

Participate

19 Nov 2024 12:00 AEDT
15 Dec 2024 17:00 AEDT
Closed

We invite you to tell us your views on this topic.

Please include:

  • contact name
  • organisation name, if applicable
  • contact details, including telephone number, postal and email addresses
  • confirmation whether or not your submission can be made public—published—or kept confidential.

All submissions to be made public need to meet the Digital Service Standard for accessibility. Any submission that does not meet this standard may be modified before being made public.

If your submission is to be made public, please ensure you do not include any personal information that you don't want to be published.

If your submission is confidential, please ensure each page of the submission is marked as confidential.

Please click on the 'Have your say now' button below to upload your submission.

This consultation is closed.

Privacy Collection Notice

First Nations Digital Support Hub and Network of Digital Mentors – draft combined grant opportunity guidelines

Your submission, including any personal information supplied, is being collected by the department of Infrastructure, Transport, Regional Development, Communications and the Arts (“the department”) in accordance with the Privacy Act 1988.

Use

The department may use this information in developing the combined grant opportunity guidelines for the First Nations Digital Support Hub and Network of Digital Mentors programs (the Guidelines). It may be used by the department to make further contact with you about the Guidelines.

Disclosure

The department may publish your submission as explained below. Otherwise your submission will not be disclosed unless authorised or required by law.

Contacting You

The department may use your contact information to make further contact with you about your submission and the consultation process.

Publication

Unless marked confidential (see below) submissions (including the author’s name) may be published in part or full on the department’s website or in any public response by the department. When publishing, the department will redact any personal contact details of the author.

Confidentiality

Confidential submissions will not be published and will only be disclosed in the following circumstances:

  • in response to a request by a Commonwealth Minister;
  • where required by a House or a Committee of the Parliament of the Commonwealth of Australia;
  • where necessary in the public interest; or
  • where authorised or required by law.

Submissions will only be treated as confidential if they are expressly stated to be confidential. Automatically generated confidentiality statements or disclaimers appended to an email do not suffice for this purpose. If you wish you make a confidential submission, you must indicate this by ensuring your submission is clearly marked confidential. Even if a submission is not marked confidential, the department may choose not to publish it, or any part of it, in the department’s discretion (for example where it includes personal information or opinions about a third party).

Access

The department will securely store your personal information and the department’s privacy policy contains information regarding complaint handling processes and how to access and/or seek correction of personal information held by the department. Further information is available at Privacy