Mainstream communication options

There are a number of convenient and inexpensive text or video-based alternatives to phone calls that may assist people who are deaf, hearing and/or speech impaired to communicate directly with others.

NRS—Instruction sheet 3.6—NRS app (web browser Captioned Relay)—call to emergency services

This instruction sheet provides step by step instructions for calling emergency services using the NRS app—captioned relay option using the National Relay Service.

Creative skills for the future economy

The research paper Creative skills for the future economy analyses the skills and qualifications of people working in creative fields and how these may be used in the future.

Creative skills for the future economy

The research paper Creative skills for the future economy analyses the skills and qualifications of people working in creative fields and how these may be used in the future.

Funding of telecommunications consumer representation grants—annual report 2017–18

Service Delivery Arrangements (SDA) Annual Report Indian Ocean Territories 2017-18 (January 2019)

Marine Debris Project Report (January 2019)

National Relay Service account—change of details form

Please use this form if you already have an account with the National Relay Service [NRS] and wish to change some of your details or cancel the account.

National Relay Service—Speak and Listen—new profile request form

Please use this form if you want to set up a NEW Speak and Listen profile with the National Relay Service. A call profile means that the relay officer understands any special communications needs you have and can help your calls go more smoothly.

Workplace diversity statement

The department is committed to an environment at work that allows for diversity amongst employees.