The Federal election was called on 28 March 2025. As this website is hosted by the Department of Infrastructure, Transport, Regional Development, Communications and the Arts, the site will only be updated with material in line with the Caretaker Conventions. Please note that the content of this site relates to the Australian Government’s existing policy.

Policy Statement of Intent—Section 287 of the Telecommunications Act 1997

Date published:

 

This Policy Statement of Intent is intended to provide guidance on Section 287 of the Telecommunications Act 1997, in relation to the disclosure of protected information about telecommunications customers. The department has developed this Statement to assist law enforcement and other emergency services to make requests for information from telecommunications providers, to find missing people where delays in obtaining their information can be detrimental.