Consumer representation: Review of section 593 of the Telecommunications Act 1997

This is the report of the review done by us on the effectiveness of section 593 of the Telecommunications Act 1997 (Telco Act). The review had a particular focus on grants funding allocated to the Australian Communications Consumer Action Network (ACCAN), which is the only body to receive funding under section 593 since 2009.  This document may not meet WCAG 2.0 Level AA requirements. Please contact us at publishing@communications.gov.au to obtain an alternative copy.