We're seeking feedback to inform the statutory review (the Review) of BetStop—the National Self-Exclusion Register (the Register) which is required to occur after the first 12-months of the Register's operation.
Why we want your input
Your feedback will help to inform the Review, to ensure that the Register's underpinning regulatory arrangements are fit for purpose and working effectively to protect Australians from gambling harm.How you can voice your opinion
Please read the consultation paper and upload your submission via the 'Have your say' button below, or email your submission to Online.Gambling@communications.gov.au.The consultation period closes on 30 April 2025 at 23:59 AEST.
What will be the outcome of this consultation?
Your feedback will help to inform advice and recommendations to the Australian Government to be included in the final report of the Review, which is due to the Minister for Communications by early 2026.The Issue
The Register commenced operation on 21 August 2023. The Interactive Gambling Act 2001 (the IGA) requires a review of the Register after 12 months of operation to ensure it is working effectively as a measure to protect vulnerable Australians from gambling harm.
The Minister for Communications has appointed Mr Richard Eccles (the Reviewer) to lead the Review. Mr Eccles is being supported by a secretariat team within the department to deliver the Review.
Section 61QF of the IGA provides the legislative basis for the Review and defines its scope, nature and duration. In line with the defined parameters of the Review, the following matters are within scope for feedback as part of this consultation process:
- The effectiveness of Part 7B of the IGA (excluding Divisions 4, 5, and 6), which sets out the regulatory framework for the program.
- The effectiveness of the Interactive Gambling (National Self-Exclusion Register) Register Rules 2022, which govern the Register operator's management of the Register and sets out a range of matters including the process for varying a registration, managing complaints, and compels wagering providers to promote the service to customers.
- The operation of the National Self-Exclusion Register (Cost Recovery Levy) Act 2019 and the appropriateness of the model for the recovery of costs from the industry as defined in the National Self-Exclusion Register (Cost Recovery Levy) Determination 2022.
- Whether the regulatory arrangements under the above instruments are fit for purpose.
Your feedback will help the Reviewer to determine if current regulatory arrangements are fit for purpose, or where changes may be required to:
- better meet user needs
- address any unintended consequences or system gaps
- ensure that regulatory arrangements remain consistent with the Government's gambling harm minimisation policy objectives and are working effectively to protect vulnerable Australians from gambling harm.
Relevant documentation
Participate
09 Dec 2024 16:00 AEDT
30 Apr 2025 23:59 AEST
Open
days
remaining 4 of 142
We invite you to tell us your views on this topic.
Please include:
- contact name
- organisation name, if applicable
- contact details, including telephone number, postal and email addresses
- confirmation whether or not your submission can be made public—published—or kept confidential.
All submissions to be made public need to meet the Digital Service Standard for accessibility. Any submission that does not meet this standard may be modified before being made public.
If your submission is to be made public, please ensure you do not include any personal information that you don't want to be published.
If your submission is confidential, please ensure each page of the submission is marked as confidential.
Please click on the 'Have your say now' button below to upload your submission.
Alternatively please email your completed template submission to Online.Gambling@communications.gov.au or send it to:
Director—Strategic Projects
Media Industry and Sustainability Branch
Department of Infrastructure, Transport, Regional Development, Communications and the Arts
GPO Box 594
Canberra ACT 2601
Privacy Collection Notice
Statutory Review of BetStop—the National Self-Exclusion Register
The Department of Infrastructure, Transport, Regional Development, Communications and the Arts (the department) is collecting submissions for the purpose of informing the statutory review (the Review) of BetStop—the National Self Exclusion Register (the Register) in accordance with the Privacy Act 1988.
Use
The department may use your submission to inform the Review, including advice and recommendations to the Australian Government to be included in the final report of the Review, and will store this information securely. The final report of the Review will be tabled in both Houses of Parliament within 15 sitting days of the Minister for Communications receiving the report and will be published on the department's website.
Disclosure
The department may disclose your submission or short comments to the Reviewer appointed by the Minister for Communications to lead the Review, Mr Richard Eccles, to inform the Review and preparation of the final report of the Review. The department may publish your submission as explained below. Otherwise your submission will not be disclosed unless authorised or required by law.
Contacting you
The department may use your contact information to make further contact with you about your submission and the consultation process.
Publication
In order to better assure compliance with Section 61NB of Part 7B of the Interactive Gambling Act 2001, by default, submissions from individuals (whether or not they are registered on or named in the Register) will not be published. If an individual wants the department to publish their submission they must expressly indicate that on their submission by stating they consent to the submission being published. When publishing the submission in part or full, the department will redact the authors name, any personal contact details of the author and any other information within the submission that the department considers could reasonably reveal the identity of the author.
Unless confidentiality is requested (see below) submissions that are made on behalf of an organisation may be published in part or full on the department's website or in any public response by the department. When publishing, the department will redact any personal contact details of the author but will publish the name of the author who makes the submission on behalf of the organisation.
Short comments made via the 'Have your say portal' will not be published, but may be disclosed to the Reviewer, Mr Richard Eccles, as outlined above.
The department reserves the right not to publish any submission, or part of a submission, which in its view contains potentially offensive or defamatory material.
Confidentiality
Confidential submissions will not be published and will only be disclosed in the following circumstances:
- in response to a request by a Commonwealth Minister
- where required by a House or a Committee of the Parliament of the Commonwealth of Australia
- where necessary in the public interest
- where authorised or required by law.
Submissions will only be treated as confidential if they are expressly stated to be confidential. Automatically generated confidentiality statements or disclaimers appended to an email do not suffice for this purpose. If you wish you make a confidential submission, you must indicate this by ensuring your submission is clearly marked confidential. Even if a submission is not marked confidential, and even if an individual consents to publication the department may choose not to publish it, or any part of it, in the department's discretion (for example where it includes personal information or opinions about a third party).
Access
The department will securely store your personal information and the department's privacy policy contains information regarding complaint handling processes and how to access and/or seek correction of personal information held by the department. Further information is available at Privacy.