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The Aviation Industry Ombuds Scheme—Consultation paper

Date published:

The Australian Government's 2024 Aviation White Paper: Towards 2050, announced the establishment of a new Aviation Industry Ombuds Scheme for Australia.

The purpose of this consultation paper is to seek input from interested stakeholders on the design and implementation of the new ombuds scheme.

 

The Aviation Industry Ombuds Scheme—Consultation paper—August 2024—PDF (778.32 KB)
The Aviation Industry Ombuds Scheme—Consultation paper—August 2024—DOCX (655.22 KB)

Easy Read version

Auslan version

Consultation paper introduction

Design of the scheme

Complaint handling

Guidance and reporting

Show cause arrangement

Scheme compliance

Consultation questions