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Processing Times

You will generally be notified within 20 working days of receipt of your vehicle import application of the decision to approve or refuse your application to import a vehicle under one of the concessional vehicle import arrangements. Usually a decision will be made sooner.

Please note that the 20 working days is a service target and in peak periods it may not be met.

Instances that may prolong the assessment of an application include:

  • not submitting all supporting documentation with your application;
  • if your application requires technical assessment;
  • if you or your vehicle is deemed as not meeting the import option initially selected; or
  • seeking special consideration as to why you should be allowed to import your vehicle even if you or your vehicle does not meet any eligibility criteria set out in the Motor Vehicle Standards Act 1989 or the Motor Vehicle Standards Regulations 1989.

Where you do not comply, you will be sent a query requesting additional information or provided with a Provisional Assessment, which sets out other possible options available under the Motor Vehicle Standards Act 1989.

Applicants should allow at least five working days for any additional information to be reviewed as part of an application.

If the information provided is comprehensive and acceptable, you will be issued with an approval to import the vehicle as described in the Vehicle Import Approval. You will then be notified by mail if the application has been approved or rejected.


Last Updated: 7 March, 2014