Regulator Performance Framework

Introduction

The Regulator Performance Framework (the Framework) has been established to assess regulators' performance while carrying out their regulatory functions and in their interactions with industry and the community.

The Framework aims to improve the way regulators operate, increase accountability and transparency while reducing the costs incurred by business from the administration of regulations.

The Office of Transport Security (OTS) has set five outcomes-based key performance indicators (KPIs) to meet the Government's expectations of regulator performance:

  1. Action is taken by the Government to mitigate against new or emerging risks, where they are identified.#
  2. Collaboration with industry ensures that policy and regulatory frameworks are efficient and effective.#
  3. International and domestic engagement influences and shapes policy and future developments.#
  4. Communication with regulated entities is clear, targeted and effective.##
  5. Compliance and monitoring approaches are streamlined and coordinated.##

#KPIs specific to the Office of Transport Security.
##KPIs required under the Government's Regulator Performance Framework.

These KPIs are supported by a range of measures that will guide us in assessing and evaluating our performance.

Assessing our achievement of the KPIs

In consultation with industry stakeholders, we have developed a series of output based activities to measure our performance.

RPF Key performance indictor

Performance measures

  1. Action is taken by the Government to mitigate against new or emerging risks, where they are identified.
  • Conduct robust security risk assessments to inform OTS policy responses and compliance activities.
  • Monitoring compliance by industry partners with regulatory obligations and on a risk basis.
  • Strong connections with key intelligence agencies and good information sharing processes.
  1. Collaboration with industry ensures that policy and regulatory frameworks are efficient and effective.
  • New, and revisions to, policies and regulations are developed in consultation with industry and government partners.
  • Regular industry forums are held and include consultation on policy and regulatory initiatives and issues.
  • Regulatory issues are systematically identified, reviewed and resolved, with timely advice provided to staff and industry.
  • Continuous improvement ensures that regulatory administration is fit-for-purpose, efficient and supports accountability.
  • Findings from QA audits, legal advice and other investigations are incorporated into operational guidance and advice to industry (consistent with the regulatory governance framework).
  1. International and domestic engagement influences and shapes policy and future developments.
  • Industry is consulted on new, and revisions to, policy on both international and domestic issues.
  • Effective coordination and participation with international partners on security issues at multilateral meetings and bilaterally.
  • Development and delivery of the annual Last Ports of Call (LPOC) Program.
  • Development and delivery of the annual Capacity Building Program, focuses on areas of higher risk to Australia.
  1. Communication with regulated entities is clear, targeted and effective.
  • Regulatory decisions are made in accordance with the principles of administrative law and consistent with the powers provided under the transport security legislation.
  • Regulatory advice is consistent, transparent and promotes accountability.
  • Decisions and associated advice are provided in a timely manner and clearly articulate reasons for decisions.
  • Industry is well informed in advance of proposed changes to transport security obligations.
  1. Compliance and monitoring approaches are streamlined and coordinated.
  • Compliance monitoring is based on risk and takes into account the operational requirements of the regulated entities.
  • Continuous improvement ensures that regulatory administration is fit-for-purpose, efficient and supports accountability.
  • Enforcement is undertaken in conjunction with partner agencies.

Self-assessment

A report outlining the Department's achievements against its agreed KPIs for the period 1 July 2015—30 June 2016 will be available on the Department's website following completion of the assessment.