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Section 3 : Outcomes

  • 3.1 Summary of outcomes, outputs and administered items
  • 3.2 Outcomes resourcing
  • This section explains how the resources identified in Section 2 will be used to deliver outputs and administered items to contribute to the one outcome for CASA.

    3.1 Summary of outcomes, outputs and administered items

    OUTCOMES AND OUTPUTS GROUPS

    Figure 3.1 on the following page shows the relationship of CASA's outputs to the portfolio outcome, 'Fostering an efficient, sustainable, competitive, safe and secure transport system', through CASA's vision 'Safe skies for all'. As articulated in its Corporate Plan, CASA's vision is achieved through working to a set of goals and strategies. For the purpose of the Portfolio Budget Statements (PBS), these goals and strategies are aggregated into four core outputs for CASA. These are:

    Aviation Safety Standards: A safer aviation community achieved through development and application of quality safety standards.
    Aviation Safety Compliance: Compliance with Australian aviation safety legislation is secured through effective surveillance, education and procedurally fair enforcement.
    Aviation Safety Promotion: An informed and safety motivated aviation community is achieved.
    Aviation Regulatory Services: Regulatory services provided in a timely and consistent manner, aligned with CASA's safety obligations.

    Financial details for the outcome by outputs appear in Figure 3.1 and Table 3.1while non financial information appears in Table 3.2.

    OUTPUT COST ATTRIBUTION

    The general methodology of determining direct costs and controllable expenses to outputs is based on the daily capture of staff time against approved business activities, which aggregate to CASA's four outputs. Accordingly, the direct costs of business activities are known and each business activity linked to an individual CASA output.

    Overheads are attributed to CASA's outputs based upon the direct man-hours being consumed in the delivery of CASA's four outputs.

    CHANGES TO OUTCOMES AND OUTPUTS

    There have been no changes to the output structure from the 2005-06 PBS.

    Figure 3.1: Outcomes and output groups and administered items

    Figure 3.1: Outcomes and output groups and administered items

    (click on the image to view the larger version)

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    3.2 Outcomes resourcing

    OUTCOME 1 RESOURCING

    Table 3.1 below details the total resources for CASA to contribute to the achievement of portfolio Outcome 1 in 2006 07, including revenue from government (appropriation), revenue from other sources, and the total price of outputs.

    Table 3.1: Total resources for Outcome 1

    PERFORMANCE INFORMATION FOR OUTCOME 1

    CASA contributes to the portfolio outcome with a particular focus on Aviation Safety.

    Contribution to the achievement of the portfolio outcome is assessed through the achievement of the outputs and performance measures determined for CASA as described in Table 3.2. The table provides information on the strategies and performance measures identified to deliver

    each of the four outputs for CASA.

    Figure 3.2: Performance information for Outcome 1 - 'Fostering an efficient, sustainable, competitive, safe and secure transport system'.

    Successful delivery of aviation safety is measured by a number of performance measures over a considerable period of time. CASA is continuing to work to identify the key performance measures that correctly reflect CASA's contribution to the portfolio outcome.

    Performance measures
    • Enhanced level of safety in the aviation industry
      • Reducing trend in number of accidents per hours flown by industry sector
      • Reducing trend in number of incidents per hours flown by industry sector
    • Public confidence in the safety of air travel
    • Industry satisfaction of timely and consistent regulatory services
    • Clear aviation safety standards and rules which enhance safety
    • Compliance with Australian aviation safety legislation
    • Address significant safety related trends and risk factors in the system of civil aviation safety
    • Greater industry acceptance of its responsibilities for aviation safety
    • Enhanced perception of CASA`s effectiveness as a safety aviation regulator and educator
    • Optimal use of CASA resources proportional to safety risk
    Output Group Output Estimated
    Price
    2006-07
    $'000
    Aviation Safety Standards A safer aviation community achieved through development and application of quality safety standards
    24,132
    Aviation Safety Compliance Compliance with Australian aviation safety legislation is secured through effective surveillance, education and procedurally fair enforcement
    53,902
    Aviation Safety Promotion An informed and safety motivated aviation community is achieved
    15,380
    Aviation Regulatory Services Regulatory services provided in a timely and consistent manner, aligned with CASA's safety obligations
    25,465
    TOTAL  
    118,879
    Strategies
    Performance Measures
    • Work with the aviation industry to develop clear aviation standards and rules which enhance safety

    Quality

    • Reducing trend in average number of exemptions to Civil Aviation Safety Regulations (CASRs) over 10-year period
    • Identify and address the most significant safety related trends and risk factors in the system of civil aviation safety in Australia

    Quality

    • Annual identification of safety risks by industry sector and their sources
    • Improve effectiveness of CASA's surveillance program in contributing to better safety outcomes

    Quality

    • Continue risk-based audits to Airline, General Aviation and Maintenance organisations
    • CASA resources realigned with passenger priority policy
    • Encourage greater industry acceptance of CASA's responsibilities for aviation safety

    Quality

    • 80% of industry participants rate CASA's educational material as enhancing their understanding of their safety responsibilities

    Quantity

    • CASA increases the number of industry participants attending safety education and promotion courses by 5%, per annum
    • Inform the public of the health of aviation safety in Australia

    Quality

    • Public confidence in the safety of air travel
    • Improve transparency and consistency of regulatory decisions

    Quality

    • By December 2009, a continuing reduction in the annual number of complaints received about CASA
    • Improved enforcement regime

    Quality

    • Consistency of application of informal enforcement actions

    Quantity

    • Maintain a low number of enforcement decisions overturned by the Administrative Appeals Tribunal
    • Maintain Australia's international aviation safety reputation

    Quality

    • Maintain Australia's status as an ICAO Member State of Chief Importance in Air Transport
    • Continue to develop bilateral agreements with target nations.
    • Improve workforce capability to increase CASA's operational effectiveness

    Quality

    • Staff skills match the requirement of the increased surveillance regimes
    • Maintain a high level of awareness of government policy directions

    Quality

    • Minister's satisfaction with CASA's awareness of and responsiveness to government policy
    • Engage Cooperatively with industry

    Quality

    • Reducing trend of industry complaints regarding CASA's behaviours and consistency with regulatory decision making

    Quantity

    • Survey of key industry representatives to benchmark CASA's standing with the industry
    • Increase overall efficiency by optimal use of CASA resources

    Quality

    • By June 2008, long-term funding strategy implemented
    • Review Activity Based Costing of regulatory service fees
    • Continuous improvement in CASA services, processes, techniques, systems, knowledge and information management

    Quantity

    • 85% of General Aviation Operator Certificates, Certificates of Approval and Aerodrome Certificates issued within the agreed timeframes
    • Publish CASA regulatory service levels

    Quality

    • 90% of CASA Service Centre clients are satisfied with service provision
    • Deliver enhanced level of organisational integrity, ethics, probity, governance and accountability

    Quality

    • Training on fraud, ethics and privacy incorporated into relevant programs, including induction, manager and supervisor development
    • Continue to update the internal audit manual
    • Achieve excellence in external reporting and planning

    EVALUATIONS FOR OUTCOME 1

    CASA has an established performance reporting framework and a system of effective internal and external audits to regularly review particular activities relating to its outcome and outputs. Relevant results are discussed in the corporate plan and annual report.

    Internal review and reporting mechanisms include:

    • Monthly CEO meetings
    • Monthly Chief Operating Officer meetings
    • Regular Audit and Risk Committee meetings
    • Quarterly CEO safety meetings
    • Quarterly corporate performance reports
    • Quarterly performance monitoring meetings
    • A comprehensive performance communication scheme for all staff, and
    • Annual performance appraisals of leadership group.

    External review and reporting mechanisms include:

    • The Corporate Plan
    • The Annual Report
    • The Portfolio Budget Statement
    • Regular meetings between the CEO, the Minister and the Secretary of the Department of Transport and Regional Services, and
    • External benchmarking exercises (for example, ANAO, Comcover and Comcare).

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