Streamlined Access to Community Services, Moreton Bay

Funded

Moreton Bay Regional Council

Moreton Bay Regional Council, Queensland

Project stage

In progress

Project value

Grant amount:
$100,000
Co-contribution:
$100,000
Total:
$200,000

Project summary

This project will apply machine learning to the council’s customer service data to automatically assign requests to the appropriate work team without manual intervention. This will benefit the customer and council by reducing manual processing time.